Cannot update email address

[213chodub2tbaxanwosc]

I've tried everything I can think of to update my email address and every time I get this message:
"For your protection, we are unable to process your request at the moment. Please try again later. "
Password details I'm using are correct.
Any ideas gratefully received, thanks!

[213chodub2tbaxanwosc]

Hey there folks,

Thanks for all your replies and for the info shared.

To update the email address linked to your account, you should follow these steps. If those are not working, consider trying:

• Using a different device.
• A different connection. You can try to perform this process while you're connected to a private network such as the one at your home or one of a relative.
• Using a different browser or an incognito window.

If none of the above does the trick, or if you've lost access to the email linked to the account, and you forgot the password, it's best to get in touch with our Customer Support team here, so they can offer further alternatives.

Keep in mind that, when updating the email of your account, you'll need to use one that is not in use on another Spotify account. To check if the email you want to link to your account is free to use, go to password reset and enter possible email addresses you own. When you enter an email that's registered with Spotify, you'll get a password reset message for that email.

If you find the account that is currently linked to the email address you want to use, you can delete it by following these steps. Once you've done that, you'll need to wait up to 30 days from the date of deletion for it to be cleared from the old account.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[bm1566]

Hey there, 

I, like many others it seems, am unable to update the email address linked to my account. I have tried all the fixes recommended in the forums to no avail. I have read that if your account was setup using Facebook, or linked to Facebook, you need to contact customer support to resolve this. 

Any fixes here? 

[t4nfyurow2m1qguealeu]

For your protection we are unable to process your request at the moment. Please try again later.