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Cannot update my account information due to an error of Country drop down menu

Cannot update my account information due to an error of Country drop down menu

Hello,

i am free user and was about to update some information of my account but i am not able to do anything due to an error which appear on the country drop-down menu. I am receving the error from the attached screenshot every time i hit "save profile", no matter what changes i have implemented. Please let me know how to proceed?

spotify.JPG
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1 Reply

Hey there!

 

We'd recommend trying again using a different web browser, an incognito window, and deleting cache/cookies. If you're still having issues, just get in touch with our Accounts team via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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