Cant access email account to change password

[abbi1]

I've forgotten my password to another spotify account that is currently on premium, but I can no longer access the email it's set up with so I have no way of changing the password via links spotify send to that email address. Is there any way I can deactivate the account or cancel premium on it without having to go through that email (maybe through the bank the card is registered to or through a different account)? 

[Maxim]

Hey @abbi1,

Spotify Support can look into this for you :).

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Support usually replies within 24-48 hours.

[abbi1]

Thank you so much! I've sent the automated email a reply now so hopefully they will get back to me in the next couple of days! You're a life saver 🙂