Cant access my premium account

[jakeo1]

My premium account sighned me out but I forgot my password so as a result I changed it,when I sighed back in to my account it was changed into a free account,losing all of my music.

Yet my original premium account still exists but im unsure how to acess it.

Help appreciated,thanks.

[Brunelicia]

Hey @jakeo1 ,

Welcome to the Community!

I recommend you to check out this article about Finding Accounts and make sure you follow all of its steps in order to get more information about how to find your account.

Let me know how you get on 🙂