Cant buy Gift Card!

[bb2mlm]

Hi, i cant buy a gift card, the page just reloads, nothing happens.

However i bought 2 and cant buy a third.

Tried diffrent accounts, browsers and computers.

Chrome is primary.

[Pricilla]

Hey @bb2mlm,

Welcome to the Spotify Community. 

Sorry to hear you're having issues when trying to purchase more E-Cards. How many are you trying to purchase in total?

Just to confirm, have you tried using an incognito window? If not, give it a go and let us know how you get on.

We'd also recommend trying a different payment method. 

Let us know how it goes.

[bb2mlm]

Hi!

I want to buy two more giftcards, 3 mont subscription.

Tried  incognito window, not working. Same issues.

Doesnt matter what payment method i choose. Same result.

"Hoppsan! Något hände. Försök igen eller gå till vårt hjälpavsnitt"

[Pricilla]

Hey @bb2mlm,

That's strange. Can you send me a private message here in the Community confirming the accounts you have tried with already?

Also, let us know the browsers you have used and payment method.

We'll investigate further.

Thanks!