Cant change card without changing country, can't change country

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Cant change card without changing country, can't change country

Casual Listener

As the title says. I have a swedish account using a swedish credit card. I want to change to my french card. It tells me I need to change country. I say ok, the page reloads, everything in french. Ok. However, it doesn't change my card. I try to change country under my profile page (because there it still says sweden...), and the box is greyed out. 

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Re: Cant change card without changing country, can't change country

Community Legend

Hey @arvixx

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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Re: Cant change card without changing country, can't change country

Casual Listener
Thanks, I hadn't found that option when looking through the support section. I'll contact them!

Re: Cant change card without changing country, can't change country

Community Legend

You're welcome 

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