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Cant change card without changing country, can't change country

Cant change card without changing country, can't change country

As the title says. I have a swedish account using a swedish credit card. I want to change to my french card. It tells me I need to change country. I say ok, the page reloads, everything in french. Ok. However, it doesn't change my card. I try to change country under my profile page (because there it still says sweden...), and the box is greyed out. 

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3 Replies

Hey @arvixx

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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Thanks, I hadn't found that option when looking through the support section. I'll contact them!

You're welcome 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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