Cant change card without changing country, can't change country

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Cant change card without changing country, can't change country

arvixx
Casual Listener

As the title says. I have a swedish account using a swedish credit card. I want to change to my french card. It tells me I need to change country. I say ok, the page reloads, everything in french. Ok. However, it doesn't change my card. I try to change country under my profile page (because there it still says sweden...), and the box is greyed out. 

3 Replies

MattSuda
Rock Star 24
Rock Star 24

Hey @arvixx

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
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arvixx
Casual Listener
Thanks, I hadn't found that option when looking through the support section. I'll contact them!

MattSuda
Rock Star 24
Rock Star 24

You're welcome 

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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