Plan
Free
Country
Device
Windows PC
Operating System
Windows 10
My Question or Issue
Aparently I need to change my country settings to use Spotify for whatever reason. When I try to change the Country setting to Costa Rica, its says my Email address is already registered ..... yeah no idea what to do to sort this out so I can have music while I'm in Costa Rica.
Any help will be appreciated!
Solved! Go to Solution.
Got it to work with tech support's help. If anyone else runs into this problem, try to change the country settings in private tab where no data is stored. And see if that works for you!
Thanks for all your help!
Hi there!
I know it sounds simple, but it's often overlooked. You could try creating a temporary account for costa rica. This could help because it is free and you could set it to costa rica.
Please Like it means alot!!
Also, Mark as Solution
If you need any more help contact
I really Hope this helps
I guess I could use my work email to create an account. I really only have the two email addresses
Hey @4thgenlude,
So you have followed the following instructions to change your country?
To change your settings for the country you’re in:
Kinda weird that it says that your email address is already registered when you're only changing your country setting.
Best,
Felix
Yes I tried those directions. When I click the Save Profile button it pops up and says my email address is already registered.
No idea why it says that..,
@4thgenlude schrieb:Yes I tried those directions. When I click the Save Profile button it pops up and says my email address is already registered.
No idea why it says that..,
That's odd. Have you contacted @SpotifyCares yet? They are usually quite good at helping regarding to tech queries.
I hope they can help you!
I dont have twitter. Is there a normal way to get in touch with tech support? This community support is all I could find.
Thanks!
Sure, here's a way to contact tech support without Twitter: https://support.spotify.com/us/contact-spotify-support
Keep me posted!
Felix
Thank you! I'll try talking with them and see what happens
Got it to work with tech support's help. If anyone else runs into this problem, try to change the country settings in private tab where no data is stored. And see if that works for you!
Thanks for all your help!
So glad to hear that they could help you, @4thgenlude!
I'd recommend you to mark your last comment as solution by clicking the "Accept as solution" button right next to the "Like" button. That way people who experience the same can find this possible solution much easier!
Furthermore happy listening!
Hey @4thgenlude.
Glad to hear that the folks at Customer Support were able to help you out there!
Take care!
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