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Cant download

Cant download

Even when downloading using cellular is turned on in settings cant download or via Wi-Fi 

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2 Replies

Hey @sashamick13,

Apologies for the late reply, but maybe I can still help ๐Ÿ™‚


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LukeSpotify Star
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Note: I'm not a Spotify employee.

Your wifi connection might not be stron enough.

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