I'm having issues with my account. First of all my displaying name is something like asfa6gsa6dgd7s6h8e7tn9v7s86 , and furthrmore my birthdate is some weird date from 2019 and so on.
The only thing I am able to change on the EDIT PROFILE page is my phone number, which still doesnt allow to change birth date, gender etc.
Any takers? 🙂
Solved! Go to Solution.
Hi there @Koval1,
thanks for reaching out !
To answer your first remark, usernames generated these days are a mix of numbers and letters for security reasons.
If your account was initially created through Facebook, you can visit your account overview page here, scroll down to find the "Privacy" tab and click on "Process my Facebook data".
However, if your account is email based, unfortunately the username cannot be changed - if you wish to change it, you'll have to create a new account and use a display name under "How should we call you" on the sign up process.
To your next remark regarding changing your account details, please follow the steps provided on this help page.
Note: please use a PC or MAC in order to view all options
Hope this helps.
Let me know if you have any further questions 🙂