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Cant get the email for password reset?

Cant get the email for password reset?

When i try to reset password i pretty much dont even get the email for the password reset. Is there anyway to get it some other way?

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1 Reply

Hey @Mishkarino,

 

If you contact support from your account, the support reply may probably go to the email you no longer have access to.

 

Log out of the Spotify website in your browser and fill out this contact form. Someone from Spotify will be happy to help you out.

 

Make sure you are logged out of any Spotify account in your browser when using the contact form or the username and custom email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

You should get a reply within 24-48 hours. Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated reply email telling you to check the help section or the Community, you need to reply directly to support@spotify.com

 

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares

 

Reset_Password_Instagram.png

 

osorniosSpotify Star
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