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Cant log in in my account and cant reset password

Cant log in in my account and cant reset password

Since yesterday spotify threw me of my account and when i try to log in it says my password is incorrect(didnt change it or whatsoever).After that i tried to reset my password but no emails have been received and i dont know what to do.Any ideas?(obv thats not the account the name of the other account is dimpap6)

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4 Replies

Your account might have been compromised. Chat with @SpotifyCares on twitter. They can help you regain access to your account.

so i have to make a twitter 😞 thanks tho

Apparently, yes.. That's the fastest way to get in touch with Spotify.

Hey @user-removed.

 

Just to clarify what @JBayudz said, you can reach out to our Customer Support team in one of several ways, including email, chat and social media. Head here to see the options that are available to you.

 

Hope that helps! 

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