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Cant log on with a username i am paying for

Cant log on with a username i am paying for

I have an old account that I got free music with.  When I decided to pay for a subsciption i couldnt access my old account so i created a new one. i destroyed my phone recently and am trying to access my spotify account with the new account that i was paying for but, can only access the old account. Tryed every email account i can think of to see if i used a different email for the new account although i dont think i did. But, still no luck.

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1 Reply

Hey @kourtneyrocks,

 

We'd recommend reaching to our support team - they'll be able to get this sorted for you. 

 

You can get in touch with them  via Twitter, Facebook, or Email 🙂

 

All the best,

 

Leo

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