Cant login in PS4 or Samsung Smart TV

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Cant login in PS4 or Samsung Smart TV

Viltsukka_
Casual Listener

Hi, 

 

Few days ago i tried to log in Spotify on my new PS4. I got an error stating "This PSN accoutn is already linked to a Spotify account. Thats not possible because this is the only PSN account ive owned and The only PS ive used Spotify.

 

Then i went to spotify.com and logged out from every device where my account was logged. 

 

This leads to my second problem. Now i cant login on my TV again. It tries to load, screen has the text Spotify with the logo, then a text appears under the logo stating "Virhe", which means Error in english.

 

What do i have to do to get these devices working.

 

Thanks! 

2 Replies

SergioDavid
Roadie

Hey @Viltsukka_, welcome to the Community!

 

For help with delinking the PSN account, reach out to AskPlaystation on Twitter. 

 

As for the issue you're having with your TV, can you give us a bit more info on the make and model you're using? We'd also like to know the OS that's on the TV.

 

We'll see what we can suggest.

Viltsukka_
Casual Listener

I dont think that the PSN problem can be solved on their behalf because the message states that my Spotify account is already linked to another psn account. I only have 1 PSN account. 

 

TV is Samsung UE55KU6075U. 

 

Ps. This forum is a nightmare for mobile users

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