Cant login to my account anymore

[herder123]

Plan

Free

Country Netherlands 

Device

Iphome 8 plus 

Operating System

Newest

My Question or Issue

Awhile back I opened my Spotify and I was logged out I tried logging back in but it wouldn’t let me till this day I don’t have the email any more so I can’t check for mail  my account name is herder12345  I’m 100% sure I’m using the correct password because I use it for everything 

[Billy-J]

Hey @herder123, thanks for reaching out to the Community!

To confirm, you're not sure of the email address you used to sign up for Spotify, so therefore you're unable to log in?

Keep me updated!

[herder123]

Yes exactly I know I have the user correct because it’s just herder12345 and the same password as this account 

[herder123]

Yes exactly 

[Ivan]

Hey there @herder123, 

No worries - help's here!

We suggest you trying this Password Reset form with all possible e-mail addresses you might have used in the past.

This way you can find out which e-mail address was used upon creating your Spotify account. Once you enter your e-mail, the system tells you whether an e-mail with a password reset link was sent to the address.

If you have access to the e-mail address inbox, you can proceed with creating a new password and logging in.

Here you can find more hints on how to get back into your music on Spotify. 

Hope this helps. Keep us posted!

[herder123]

I tried before but I don’t have access to that email any more 

[herder123]

😞

[Ivan]

Hey @herder123,

Thanks for keeping us in the loop.

At this point, it would be great if you reached out to our folks in the support team.

They will be able to take it from here and provide you with the help you need.

Here you can find out how to contact them. Just make sure you check out the Write to us section at the bottom of the page.  
 

Let us know how it goes. If there's anything else we can help with, don't hesitate to get in touch!