Cant login to my account

Reply

Cant login to my account

carferrom
Regular

Hi guys, so today i tried to listen to music and a message poped saying that my account configuration was set to offline and i need to connect or go online. However when i try to the screen gets black and stays that way. Basically i csntc login nor modify the accounts settings.

5 Replies

Re: Cant login to my account

HotBeats
Gig Goer

Hi carferrom Is this only on your Desktop App, Mobile, or both? 

Re: Cant login to my account

carferrom
Regular

Hi Hotbeats. It is a problem with an androdi phone. I dont have a computer with me to check if the problem is in all devices though.

Re: Cant login to my account

-Dylliance-
Gig Goer

Hey, if you don't have a laptop to access the desktop app or site, you should try logging in on the web from your phone and change the settings from there.

Re: Cant login to my account

HotBeats
Gig Goer
Agreed. First try login in and log out and using a desktop as well. Also
try uninstalling the app all together and doing a refresh. Let me know if
this is a solution that works thanks!
Highlighted

Re: Cant login to my account

carferrom
Regular

I tried using desktop but its the same. I was hoping the uninstalling feature would be my last option since im not in my hometown with no access to wifi. Uninstalling it would mean i would have to download all my music libraries.

SUGGESTED POSTS