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Cant login to old account

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Cant login to old account

Plan

Free

Country

Malaysia

Device

Huawei Nova 2i

 

My Question or Issue

i've made a free account last year around june or july and i didnt really use it. Recently i tried logging in to that account again and it tells me that my email is "not associated with an active account". so now my email is associated with an account but i cant login despite me trying to change the password. I'd really like to get that account back if possible because i have some playlists from other people and stuff like that. 

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Accepted Solutions
Marked as solution

Hi there,

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info.

This should help clear things up!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hi there,

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info.

This should help clear things up!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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