Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cant login via my Apps :(

Cant login via my Apps :(

So upon signing up for spotify via a web browser, I can sign in perfectly fine, However when I try to sign in via the App for my Mac or the App for Android, It tells me my password or email is incorrect, However I can login perfectly fine on Spotify.com  What could be causing this issue?

Reply
1 Reply

Hey @Born81,

 

Please try to login with your username and password instead of your email address and password. If you don't know what your account's username is, you can see it here.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts