Cant login without using Facebook

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Cant login without using Facebook

Visitor

Plan

Premium

Country

Turkey

Device

PC

Operating System

Windows

 

My Question or Issue

I can't login without my facebook account. I try to login with email it doesn't, try to login with username it doesn't accept. but i can login in web interface. I click forgot my password then i changed my password. I try again new credentials but i cant login. error code 3.  Only i can login with facebook. Also i tried to change my email , i've written new email with current password system isn't accept that. It says there is wrong password. 

3 Replies
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Re: Cant login without using Facebook

Community Legend

Hello @erenbutur and welcome to the community!

 

you should try to disconnect your Spotify from your Facebook account. Here's how to do that:

 

  1. Open the Spotify desktop app.
  2. In the top-right corner, click , then Settings.
  3. Under Social, click DISCONNECT FROM FACEBOOK.

Note: It’s not possible to complete these steps on mobile.

 

If you don't see this option,  this means you created your account with Facebook, so you first need to add a Spotify password:

  1. Go to our password reset form
  2. Enter the email address registered to your Facebook account.
  3. Continue through the steps to create a password for the account.
    Tip: If the password reset doesn’t work, get help here.

Once you have a Spotify password, you can then disconnect Facebook with the steps above.

Note: If you disconnect Facebook, your Spotify account will no longer display your profile name -  it will show your username instead.

 

Let us know how it works for you!

 

Thank you,

Kate

 

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Re: Cant login without using Facebook

Visitor
Hi Kate, I had to open a new account with @erenbutur1, thanks you succeded,

I cant login anymore in anyway.

I sent my account to the space gap. When i want to log in i click forgot my password and then i saw the system says that your account is free ?
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Re: Cant login without using Facebook

Moderator
Moderator

Hey there @erenbutur1 ,

 

Thanks for talking about this in the Community! 

 

Whenever you have issues logging in, feel free to check the advice given here.

 

It'd also be useful to check out this article to find out if you don't have more than  1 Spotify account

 

Let us know if that helped!

PetyaModerator
 
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