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Cant login

Cant login

Can't acces my account(writing from the second one). When loggin i'm receiving message that password or username is incorrect, when i'm trying to reset my password reciving and error that my email adress is not registered. This is the third time happening, previosly i some how found a live support chat(i don't know how i done this because now i spent an hour and didn't found anything) and the support guy said that my account was blocked in security reasons.

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Hey @Alex298 

 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

 

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares or message Spotify Cares Facebook.

osorniosSpotify Star
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