Cant modify the country

[Gilles732]

Hello I live in HK bu it happened that Icreated my account while in France for vacations, and when I try to modify my country inaccount page, it is locked (the drop down list only shows France...)

How can I modify to HK ?

Thank you!

Gilles

[SergioDavid]

Hey @Gilles732, welcome to the Community! 

If you're currently in Hong Kong, you should be able to change your country setting following the steps shown here.

If you're still not able to change it, make sure to disable any VPNs you might have enabled and giving it another go using an incognito window. 

Let us know how it goes.

[Gilles732]

Hi Sergio -

Thanks for taking the time. None of the options works, I just tried using incognito windows but same issue: the dropdown country list only proposes one option: France.

Cheers,

Gilles