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Cant obtain student premium with new account

Cant obtain student premium with new account

My Question or Issue

 

I was using my father's email for my spotify account while using the student premium but he decided to close his account. I opened my own account but I'm not able to use the student premium do you saying I already redeemed it. What can I do to get it for my new account ?

 

Reply
1 Reply

Hi there @abell108

thanks for reaching out !

 

As your student account was created with a different email, i recommend you reach out to support and have them take a closer look.

 

You can reach out to them using this "About Us" page.

 

Bear in mind that due to the current Covid-19 situation, it might take them a bit more time to respond.

 

Thanks for your patience 🙂

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