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Cant play music on desktop app

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Cant play music on desktop app

Visitor

Plan

Premium

Country

US

Device

PC

Operating System

Windows 10

 

My Question or Issue

Whenever I try and listen to music on my pc desktop app it just has a blank cover and doesnt play anything but it works on the web browser and mobile, please help.

1 Reply
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Re: Cant play music on desktop app

Rock Star 18
Rock Star 18

Hey there @msd615

thanks for posting !

 

Please make sure to follow these steps : 

 

- Uninstall the app

- Make sure Spotify has all permissions needed on your firewall

- Audio drivers are updated

- Reinstall the app

 

However, if this does not do the trick, try installing this Microsoft version of Spotify.

 

Let me know how it goes 🙂

OneByBooRock Star 18
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