Cant see my profile picture in spotify app only on the web page.

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Cant see my profile picture in spotify app only on the web page.

CharlieKing123
Casual Listener

This has been happening for a week now and its annoying, ive tried reinstalling it already 

3 Replies

Alejandro_C
Spotify Legend

Hey @CharlieKing123, welcome to the Community!

 

Just to check, have you recently updated your profile picture? Also, can you tell us if it happens on all your devices? Let us know which ones, their operating systems, and the Spotify version you're currently using.

 

We'll see what we can suggest. 

CharlieKing123
Casual Listener

Im using windows 7 home premium OS, pretty sure im up to date on spotify version since i reinstalled it again yesterday. I changed my profile picture on facebook before i started using spotify.

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Alejandro_C
Spotify Legend

Thanks for replying!

 

We've had a look at your Spotify profile and can confirm your profile picture is displayed accordingly. Do you mind changing your profile picture again? That will help us see if the changes are visible in the app in the next 24-48 hours.

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