Cant use e-mail

[JesperEricsson]

Hi! 

I tried creating a new account using my E-mail adress, but it did not work because it said that the e-mail was already in use for an other account.

then I went to the "forgot password or ursername" tab and tried to recover these by typing in my e-mail (the same one), but got this answer: 

The email address you provided is not associated with an active Spotify account.

what should I do? 😮

[Richard]

I've escalated this through to our contact form, so one of us should be in touch with you shortly. This shoudn't be too difficult to sort out.