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Cant view or Edit account info

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Cant view or Edit account info

Visitor

 

Plan

Premium Family

Country

USA

Device

iPhoneXs and Windows 10 

Operating System

iOS 13.5.1

 

My Question or Issue

Hello! I am trying to edit my display name on my desktop app but I dont even have a option anymore to change ANYTHING. The edit button works but I dont get to actually change anything about my account. 

When trying to view my account on my mobile I am just greeted with 3 loading dots that never stop. 
I want to have a display name for when I screen share while editing things or even listening party with Discord friends, I dont want my real name displayed. 

1 Reply
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Re: Cant view or Edit account info

Rock Star 23
Rock Star 23

Hey @YourBestFriend, thanks for reaching out to the Community!

You will need a mobile device or tablet to change your display name on Spotify. You can change your display name following these steps.

 

If you're wanting to change your account information but aren't able to, could you try changing your account information following these steps using a different browser or private window?

 

If that doesn't help, can you let me know if you've signed up to Spotify with Facebook, or if you created the Spotify account through Spotify directly, and then later on connected to Facebook? 

 

Let me know how this goes!

Billy-JRock Star 23
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