Cany access old account at all. Still being charged

Solved!

Cany access old account at all. Still being charged

Plan

Premium

Country

Usa

Device 

Galaxy s8+

Operating System

Android

 

My Question or Issue

I cany access my old spotify account at all. I want to cancel my premium subscription but cannot log into anything related to the account with my bank info. How do I contact spotify to get them to stop charging my account. I do not have access to the old email address associated with the spotify account, I cant access anything on spotify associated with the account and I cannot find any way to contact a customer service rep. At this point I'm just going to tell my bank to block the charge. Any suggestions would be amazing. Please help. 

Reply

Accepted Solutions
Marked as solution

chrismurray

You can contact spotify Here they will be able to help you further in gaining access to your account

 

 

I hope this helps!

View solution in original post

1 Reply
Marked as solution

chrismurray

You can contact spotify Here they will be able to help you further in gaining access to your account

 

 

I hope this helps!

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