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Cany access old account at all. Still being charged

Solved!

Cany access old account at all. Still being charged

Plan

Premium

Country

Usa

Device 

Galaxy s8+

Operating System

Android

 

My Question or Issue

I cany access my old spotify account at all. I want to cancel my premium subscription but cannot log into anything related to the account with my bank info. How do I contact spotify to get them to stop charging my account. I do not have access to the old email address associated with the spotify account, I cant access anything on spotify associated with the account and I cannot find any way to contact a customer service rep. At this point I'm just going to tell my bank to block the charge. Any suggestions would be amazing. Please help. 

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Accepted Solutions
Marked as solution

You can contact spotify Here they will be able to help you further in gaining access to your account

 

 

I hope this helps!

View solution in original post

1 Reply
Marked as solution

You can contact spotify Here they will be able to help you further in gaining access to your account

 

 

I hope this helps!

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