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Card being charged for premium account I don't have

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Card being charged for premium account I don't have

Candy1231
Newbie
Spotify is charging my debit card $10.00 every month for a premium account that I do not have. I need helping stopping these charges
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Re: Card being charged for premium account I don't have

MonicaM_Bogota
Roadie

Hi, @Candy1231!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 

View solution in original post

1 Reply
Solution!

Re: Card being charged for premium account I don't have

MonicaM_Bogota
Roadie

Hi, @Candy1231!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 

View solution in original post

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