Card charged twice but cannot find the username

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Card charged twice but cannot find the username

Argy_Halv
Newbie

I get charged twice on my card, a full membership and a half one (student). I can only access the student account but cannot access the other. I have tried all my emails, all the potential usernames but nothing.

 

How can i cancel the one of the two? From my bank i cannot cancel the subscription. Or how could i cancel ALL the current payments from the card and start over again?

 

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Re: Card charged twice but cannot find the username

Rock Star 15
Rock Star 15

Hey @Argy_Halv, welcome to the Community.

Hope you're doing great!

 

Could you try this guide to retrieve your lost username?


Hope it helps :)

LoxerRock Star 15
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