Change Country in Account setting

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Change Country in Account setting

juvenchan
Casual Listener

Hi,

I have relocated from US to HongKong-Singapore last year and I am looking to get a family subscription for my other family members, however when I am at the Account setting [Edit Profile], the Country drop-down is greyed out.

 

May I ask how I am able to change the country setting? I found a topic dated in 2017 and followed the instruction on cancelling the subscription to change country, but it is still greyed out after I have canceled it.

(my subscription is until end of April)

 

 

Thanks!

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3 Replies

Re: Change Country in Account setting

Rock Star 24
Rock Star 24

Hey @juvenchan,

 

You need to wait until your account has reverted to the Free plan. Until then, you won't be able to change the country setting via dropdown.

MaximRock Star 24
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Re: Change Country in Account setting

juvenchan
Casual Listener

I missed it by a day before it auto subscribed for a new month.

Is there a day to expedite the process instead of waiting for it to become a free subscription?

 

Thanks!

Highlighted

Re: Change Country in Account setting

Rock Star 24
Rock Star 24

Unfortunately not.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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