Account Country is UK, I moved to Germany
My Question or Issue
Hi, I waited for my premium subscription to expire however I don't have an option to change to another country. The drop-down list is limited to the United Kingdom
Solved! Go to Solution.
Hey @uber_cookie, welcome to the community.
Hope you’re doing great!
Sorry to hear you’re having issues changing your country - but no worries, I’ll be happy to help.
First, you can head to your account profile. If you're in the country you'd like to change it to, you'll be able to. Simple. It's based on your current IP address, which is a possible reason why you cannot change the country.
If you're not in the country you'd like to change it to or you're having trouble with the first step, you can change the country with your payment details here. Your payment details will need to be from the country you'd like to change to. It's just to verify you're actually from there.
Let me know how you get on 🙂