Change Country

[zophie29]

Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m very often in Germany.

I quit my premium (like I was supposed to) and wanted to change the country but nothing then the US shows up. Please help!! What can I do to change it back to Germany?

Many thanks in advance!

Best wishes,

Sophie

[Billy-J]

Hey @zophie29, welcome to the community. 

Hope you’re doing great!

Sorry to hear you are having issues changing your country, but no worries - I’ll be happy to help.

You can find more information about changing your country here. Let me know if you have already read that, and nothing works or if you run into an issue. 

/B 🙂

[zophie29]

Hey Billy,

thank you so much for the link. I already tried it but I can´t change the country. It just says USA, they don´t even give me the option to do Germany. I tried the Spotify Website in english and german but also didn´t work.

I would really appreciate your help.

Many thanks,
Sophie

[Billy-J]

@zophie29 -

Thanks for the reply, and sorry if that didn’t do the trick. 

Next, could you try doing this in a different browser, and clear all cache?

Let me know how this goes 🙂

/B

[zophie29]

Thank you so much. I just tried that. I deleted also my whole history with spotify. But it still doesn´t give me the option to change anything else then USA.

So I just changed it from Germany to the USA last month. Do I maybe need to wait longer? I really just want to change it back.

Many thanks. Have a great day,

Sophie

[zophie29]

I really would need some help!! It sill doesn´t work!

Many thanks!!

[Maxim]

Hey @zophie29,

Can you let me know if you're currently in the US or in Germany?

Thanks 🙂

[zophie29]

Hey, I'm right now I'm the US. 
Many thanks 

[Maxim]

Thanks for letting me know, @zophie29!

Since you're currently in the US, you're only seeing the US as a country in the drop-down list.

You'll be able to change your country back to Germany when you're in Germany again 🙂

Hope this clears things up.

[zophie29]

Ok thank you so much!