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Change FB account but I want to retain my Premium

Change FB account but I want to retain my Premium

Hello,

 

I used to have 2 FB accounts, one is for personal and another one for gaming. I use my gaming account  a lot so I signed up Spotify there and  subscribed to Premium.

 

Now, Facebook being an ass, deactivated my account saying I'm not using the correct name and my name is in violation for their "naming policy".

 

Can I request to have my premium transferred to my personal account? Or If much better, access it without using Facebook? I don't want to loose the account though.

 

 

Reply
2 Replies

Hey @user-removed

 

Since you no longer have access to the account,

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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Thanks for the tip. I am still waiting for the email part.

Hopefully I can have my premium back.

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