How do I change my membership from Family Plan of 5 to Family Plan of 3? Please advise ASAP! I've tried to find it on the website and it's nowhere, and I just got rebilled yesterday for $9.98 more than I need. I also need that refunded.
Hi, and welcome to the community!
You need to cancel your subscription then resubscribe to family selecting the new number of members.
An FAQ for Spotify family is available here.
I suggest you contact support so they can help you and answer your questions
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
You can also tweet to @SpotifyCares on Twitter for help.
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