Change Of Subscription

[settleforless]

I have been a premium user for quite a while. I have just upgraded my phone and now get premium free. How do I change my subscription to this new one and keep my playlists?

[settleforless]

I've cancelled my subscription and will register with the new one when it expires. Hope it doesn't lose my playlists.

[iBurnin]

Hey

If you loose your playlists get in touch with customer support and they will be able to transfer them over to your new account so there's nothing to worry about. Your precious music is safe! 🙂

[settleforless]

Many Thanks for your kind reply. I'm relieved now.

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.