Change accountname back

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Change accountname back

LoaODjaei
Casual Listener

hi,

today my account was hacked. Someone plays music from another smartphone and all my playlists were deleted - even my name was changed to Andrea Mellado. I removed all logins via spotify browser and changed my password. That worked - but Andrea Mellado is my name until now. How can i change it back to my old name ?

thx for help

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Re: Change accountname back

Rock Star 24
Rock Star 24

Hey @LoaODjaei,

 

After disconnecting the Facebook account, it can take around a week for the system to update the name.

 

:)

MaximRock Star 24
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4 Replies
Solution!

Re: Change accountname back

Rock Star 24
Rock Star 24

Hey @LoaODjaei,

 

After disconnecting the Facebook account, it can take around a week for the system to update the name.

 

:)

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Change accountname back

LoaODjaei
Casual Listener

do you think Andrea Mellado  was connected via Facebook ? because i dont have an facebookaccount and registraded via email on spotify

Re: Change accountname back

Rock Star 24
Rock Star 24

I'm pretty sure about that since it's currently not possible to change the display name/username.

 

 

If you’d like to disconnect your Spotify account from the Facebook account, just follow these steps: 

  1. Open the Spotify desktop app.
  2. In the top-right corner, click  > Settings.
  3. Under Social, click DISCONNECT FROM FACEBOOK.

Note: It’s not possible to complete these steps on mobile.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Change accountname back

LoaODjaei
Casual Listener

thank you :)

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