Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Change accountname back

Solved!

Change accountname back

hi,

today my account was hacked. Someone plays music from another smartphone and all my playlists were deleted - even my name was changed to Andrea Mellado. I removed all logins via spotify browser and changed my password. That worked - but Andrea Mellado is my name until now. How can i change it back to my old name ?

thx for help

Reply

Accepted Solutions
Marked as solution

Hey @LoaODjaei,

 

After disconnecting the Facebook account, it can take around a week for the system to update the name.

 

🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

4 Replies
Marked as solution

Hey @LoaODjaei,

 

After disconnecting the Facebook account, it can take around a week for the system to update the name.

 

🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

do you think Andrea Mellado  was connected via Facebook ? because i dont have an facebookaccount and registraded via email on spotify

I'm pretty sure about that since it's currently not possible to change the display name/username.

 

 

If you’d like to disconnect your Spotify account from the Facebook account, just follow these steps: 

  1. Open the Spotify desktop app.
  2. In the top-right corner, click  > Settings.
  3. Under Social, click DISCONNECT FROM FACEBOOK.

Note: It’s not possible to complete these steps on mobile.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

thank you 🙂

Suggested posts