Change addres for Premium Family

[Michael69]

Hello together,

i have create a family premium account. first spotify ask after the addres of my family members. here i insert the wrong adress (not mine, the name and adress of member) where i can i change the adress ? not the email 🙂

Thanks Mike

[Maxim]

Hey @Michael69,

I don't think that should be a big issue because all members live at the same address anyways?

Please remember that to invite someone to your Premium for Family subscription, they must:

• Reside at the same physical address as you.
• Be a Free user, or a Premium user who purchased their Premium directly from Spotify.

[xoebruno]

Hello im just thinking why spotify dont create a simple tool to change de address

It will be very cool 

I live you my family and when i invited i put my address and this thing just say that the address is wrong.

okay spotify i think i will stop use your service after this 

thats so bad

[MARQUOS]

Ola boa noite possuo o plano premium e estou interessado em aproveitar este plano premium para o prémio familia pagando a diferença.seria possivel tal transação? Desde já agradeço

Spotify Premium

Seu premium pré-pago Termina em 03/02/18 . Assine para que as músicas continuem rolando. Não é preciso recarregar sua conta todo mês.

[TitaSilva]

my husband add me to a family premium plan.

several days ago i received a mail from spotify asking me to confirm the address so they could proove I live with him. I did it and their answer was that they can't confirm that it's correct. As a result I have free app again even tho my husband is paying gamily plan. How do we solve it? Unsuscribing Spotify? That`s the answer he received!!!

[ursojd]

I had same problem yesterday. Me and my Wife move from older apartment to new one, I mean, new address. In my profile I changed only the Post Code. Because Spotify not allowed change full address by profile link change. Then, I invited her again, but spotify say that can't , because the address is wrong. .

[Maxim]

Hey @ursojd,

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the subscription on your old account 🙂

[user-removed]

hey @maxim

do you think when we got this issue

then we must make another account is help us here???????

is like spotify doesn't want to hear our problem

is so simple if spotify doesnt want to loose their costumers

please put the feature to change the addresses 

SO SIMPLE MAN

[Maxim]

Hey @user-removed,

You can add your support to this idea to let Spotify know that it's a feature you'd like to see implemented.

Thanks!

[user-removed]

hey @maxim

how many vote we need to make this idea run???

and still i dont see this is a solutions

thanks anyway

[Maxim]

@user-removed,

There's no set amount of votes but it has to get quite a few before it's going into consideration and will receive an update by the Spotify staff. 🙂

[andreleme]

Hi, I had the same issue, and I understand that I have to create another account but what happen with my followers and my playslists??? I will lose everything??? There is any way to import those settings?

[user-removed]

Hei there
There is no solutions about this except we must make another account. I
search it and i email spotify too.
Still the solution is make another account.
Yes is shame... i know

[user-removed]

Hei there
There is no solutions about this except we must make another account. I
search it and i email spotify too.
Still the solution is make another account.
Yes is shame... i know

[Maxim]

I'm pretty sure that it's possible to transfer your music, followers etc. from your old profile to your new one. To do this, just reach out to Support and they'll be happy to help.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

[andreleme]

Well, I thought you will send me a specific url link to import data from
old accounts but thanks anyway.

[andreleme]

Well, I thought you will send me a specific url link to import data from
old accounts but thanks anyway.

[manpak47]

Are you sure its can be? 

Because i have too much music, and i don’t wanna lose them.