Help Wizard

Step 1

NEXT STEP

Change country settings

Change country settings

Plan: Free

Country: Canada 

 

Device: Apple iphone 6s, Macbook pro 2018

Operating System: iOS 10

 

My Question or Issue:

 

I've followed the steps provided on the spotify website on how to change my country. It says Australia but I am in Canada. And it wont let me change it... Even after i've cancelled my subscription and waited for the subscription to go back to "free" I logged back in to edit the country settings. There is not drop down menu listing all the countries for me to choose. 

 

How do i fix this?! 

 

 

 

Reply
1 Reply

 

Hi @nilamjuma,

 

Thank you for bringing your query to the community! That seems strange since you followed the steps on the help page. Now I haven't experienced this issue before, but could it be something to do with cookies/history? Maybe you could try that however I'm sure another community member could weigh in with a suggestion. If the issue persists without much of a change, you could ask customer support to help you out: https://support.spotify.com/contact-spotify-support/?_ga=2.264244683.518249595.1548984053-563607346....

 

Best wishes,

 

A

Suggested posts