Change from Facebook login to email login

[maximpshomov]

Hi! 

I've been using Spotify premium (both mobile and web app) for a few months now. When I signed up in Spotify I used the Register via Facebook feature and login every time via Facebook. I really don't want to login this way anymore and use the login via email function. This is because I have a filter set up at work which doesn't allow me to login in Facebook in the first place.  

I tried the "Forgot password" thing but as a response I got "this account uses the Facebook login system" or something similar. 

Please help.

[liviasemioli]

If you read this you'll learn that you have to create a new account. I've got a similar issue, because I contacted them to move my stuff to the new account but the reply did nothing but lead me to the community forum or to the support page again. Somebody help us, please 😄

Edit: I've found that it is possible to reply to the no-reply email to get answered by an agent and I just tried. I'll let you know.

Edit#2: Okay, Spotify team gave a more detailed answer to my reply within an hour. They gave me instructions about how to move data without keeping email address and, if I wanted to, how to keep email address, plus some advice in case I had a Premium subscription. So I recommend you to contact them!