Change land

[valechimica]

Hi all,

I recently moved to Germany from Italy.

Last month I closed my IT bank account and I forgot to change the card details on Spotify.

Obviously now the system request a new card. I'm happy with the service and I want to keep it but it does't allow me to change the land from IT to Germany.

I don't speak german and I'm lost.

I hope homeone can help me.

thanks

[Luke]

Hey @valechimica,

Apologies for the late reply, but maybe I can still help 🙂

Please try clearing your browser's cache and cookies or use an incognito window.

In case you get the same results, you can cancel the current subscription, wait until the account goes back to Free, update the country, and then resubscribe.

When your account gets downgraded to Spotify Free, no saved songs etc. will get deleted.

Have a nice day!

Luke