Change of nationality

[Kenta92]

Hi!
I'm an italian guy who recently moved to Croatia for some months. I can't access spotify both on my pc and on my phone "you are trying to log in from a different coutnry".

When i want to change the country on my profile, Italy is the only one avaiable and so i cant really change it.

What should i do?

[OviiiOne]

Hi and welcome to the community!

When you click here, what country says you're?

[Kenta92]

Croatia, the correct location!

[OviiiOne]

If you try with another browser you can change the country?

[Kenta92]

the list is limited to "Italy" only in different browsers too

Spoiler

[OviiiOne]

Then I'll lead you to the Spotify Consumer Support, you must fill this contact form.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉

[Peter__]

Spotify is not yet available in Croatia which is why you are not able to change your country. Unfortunately, unless you have an Italian payment method to subscribe to premium (which removes the abroad restriction) you won't be able to use Spotify for more than 14 days in Croatia.