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Change payment method

I had this problem when I first signed up and don't remember how I solved it. No matter what I do it won't accept the expiration date on my credit card. It says "enter a valid expiration month". I've tried scanning and manually entering the card info. Help!

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1 Reply

Hi @baddad70-us!

 

Welcome to the Community. 

 

We'd suggest checking if your card meet the requirements here.

 

Also, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 
All the best.
 
A.J Nelson

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