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Change payment

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Change payment

When I select the update buttton to change payment on the subscription page nothing loads that allows me to make any change to my credit card information.  Looks like the /change-payment page will not load.

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I was able to change the payment card number today using a different
computer. Thanks

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Hi @fleabit1, welcome to the Spotify Community!

 

If you haven't been able to update your payment card yet, in this case we'd like you to cancel the renewal of your current subscription with these steps.

 

If you're still in the middle of the month of service, the Premium service won't be cancelled right away as it will stay active until the end of the current month of service. You'll be able to manually subscribe with your new payment method a few days before your current month of service ends, or after your account goes back to the Free service.

 

Let us know how it goes or if you have questions.

JulianModerator
 
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Marked as solution

I was able to change the payment card number today using a different
computer. Thanks

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