Change subscription Spotify Premium Family discount from 3 to 2 invites only

[webpoga]

Could someone please help me change my Spotify Premium Family subscription. I think I have chosen the incorrect number of people I want to invite. It should be 2 only. Me and my wife's. But I have chosen 3, is it possible to downgrade my subscription to Spotify Premium Family 2 invites only?

TIA

[user-removed · Accepted solution]

Hello: Not sure you might try CS and see how they help with this just make sure to provide the right account and it's information you want removed. Please go to this url https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

and fill out the contact form. If you get an automated response directing you back to the community boards reply back to that email, even if it is from a noreply and a customer support rep will get with you shortly.

[Flixx]

Hi there and welcome to the Spotify Community.

You can change your subscription at the following page: https://www.spotify.com/en/accounts/subscription/

If you have any questions, do not hesitate to ask 😉

[webpoga]

Sorry but the option to change my current subsciption from Family of 3 to 2 is not available in the link you gave. Thanks anyway.

[Flixx]

Can you try this link: https://www.spotify.com/us/family/purchase/

Please let me know if it worked.

[webpoga · Accepted solution]

CS just told me to cancel subscription first then re select the upgrade. I did that and it's ok now. Hopefully I won't be charged twice.

Thanks

[alexmar]

I want to select myself + 1 family member. Currently I have +2 family members. So I cancelled the subscription, re enabled, went to Family plan and I STILL have +2 family members

[MattSuda]

@alexmar 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.