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Changed Email to a wrong one, and now i forget my password

Changed Email to a wrong one, and now i forget my password

hello,

i changed my email and password several months ago. 

recently, i opened my profile and noticed that i mistype my email account (i type @gmai.com instead of @gmail.com). when i'm trying to change it, i can't, because i forget my password (i randomly generated my password, and saved it into a password manager. but somehow, i might put an extra character in it which caused failure at login attempt)

 

a password reset won't help, because as you know, the email itself is mistyped.

tried to get help from spotify support, but i think it will be useless, because they send follow back email to the email address that linked to my profile, which is once again, mistyped.

 

thankfully, i can login into spotify via facebook connect. but i'm just afraid if something wrong happened in the future.

 

what should i do? i will appreciate any help, as i'm completely desparated right now.

thank you

Reply
2 Replies

Hi there and welcome to the community,

 

No worries, Spotify can help you out. Just head to the alternative form and explain the situation. They'll answer within 24-48 hours.

 

Note: Make sure that you're not logged in to any account when using the form.


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 okey thanks for the reply, i will give it a try and report back

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