Help Wizard

Step 1


Changed password on Facebook. Now Spotify account is gone.

Changed password on Facebook. Now Spotify account is gone.

I just changed my password on Facebook. Then soon after, Spotify logged me out. I try to log back in through the Facebook link. I log in successfully, and then I see that all my playlists and my premium subscription is gone. I don't know what to do. I looked though my friend's spotify account to see if my account is still there. And yes, all of my playlist and saved everything is there. Is it something about my password being changed? I don't know what to do please help.

1 Reply

I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.


You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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