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Changed password snd forgotten email

Changed password snd forgotten email

Recently my Spotify password got changed and now I can't access my account. After I tried logging in it said 'Error: 127'. I fixed that problem by reinstalling the app, but now my password won't work. I can't reset my password because the reset email address goes to a email account that I can't access anymore. Is their any other way to reset my password without the email address or Facebook??

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1 Reply

Hey @Leanna1, welcome to the Spotify Community!

 

All you need to do is get in contact with Spotify support and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. You can also use the online contact form on this website if you would prefer to communicate by email. They usually respond within 48 hours.

 

Please let me know if you need anything else! Happy listening 🙂

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