Changed payment information and no longer receiving student discount

[laura_m]

Hi there,

I've been using spotify premium with a student discount for a while now, but had to renew my credit card recently.  When I updated my payment information, it apparently didn't carry the discount over, and I've been charged full price for two billing periods now.  I would like to get my discount back and recieve my money back for the two periods in which I was overcharged.

Thanks,

Laura

[MattSuda]

Welcome to the Spotify Community!

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[laura_m]

Thank you! I couldn't find the link to their support originally.